Utilities Clerk

Full-Time Permanent (35 Hrs/Week)

Competition TOS2026-25

Strathmore is hiring!

Are you a detail-oriented professional who enjoys providing exceptional customer service and keeping operations organized and efficient? The Town of Strathmore is looking for a knowledgeable and customer-focused Utilities Clerk to join our team.

In this role, you will be an integral part of our Finance Department, supporting residents, businesses, and internal departments by maintaining accurate utility records, processing accounts, and providing responsive customer service. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering excellent service, we'd love to hear from you.

Why Join Us?

Benefits from Day One: Comprehensive health and dental coverage, health and wellness spending account, pension enrolment, and more!

Vacation starts at 3 Weeks: Plus 3 additional days off to recharge at year-end!

Exclusive Facility Access: Enjoy complimentary use of Strathmore’s recreation facilities, including the Aquatic Centre, Arena, and Sports Centre with indoor walking track.

What You’ll Do:

Reporting to the Accounting Services Supervisor, the Utilities Clerk plays a key role in delivering exceptional customer service and supporting the efficient administration of the Town's utility services. This position is responsible for the accurate maintenance of utility accounts, processing billing and payments, responding to customer inquiries, and ensuring the integrity of utility records and related financial transactions.

As a primary point of contact for utility customers, the Utilities Clerk provides professional, courteous, and timely assistance while working collaboratively with internal departments to support operational excellence and service delivery.

Interested in learning more about this opportunity? Check out the full job description here.

Looking to learn more about what the Town offers their employees? Take a sneak peek here.

Why Strathmore?

Strathmore is a growing, vibrant, welcoming community that is recognized as a regional hub for business and recreation. Continued investment in recreation facilities, parks, projects, commercial revitalization, and community programming provides an exceptional quality of life for our residents, visitors, and staff.

We’re a close-knit community just outside of Calgary, where you can enjoy the best of both small-town living and big-city amenities.

Successful applicants will demonstrate on their resume:

Grade 12 or equivalent
Post-secondary education with a concentration in accounting or administration, is considered an asset
Minimum two (2) years of financial experience in related field
Experience with accounting ERP systems, especially Microsoft Diamond/Great Plains

Our interview questions are designed to assess the following competencies:

Proven ability to complete work accurately, with a strong attention to detail
Strong organizational skills
Ability to analyze and investigate billing issues or discrepancies
Ability to communicate complex financial information clearly and concisely to various audiences, such as residents or colleagues
Ability to establish and maintain good public relations
Ability to work independently with minimal supervision
Ability to prioritize tasks and adhere to deadlines

Application:

Please submit a cover letter and complete resume of experience and qualifications, quoting Competition TOS2026-25 to: careers@strathmore.ca.

This competition will close on Wednesday, July 29th at 12:00 p.m.

The Town of Strathmore thanks all applicants for their interest; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and encourage applications from all qualified individuals.

We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request.

This posting is intended as a summary of the primary responsibilities and qualifications for this position. The job ad is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.